TERMS AND CONDITIONS

Please note that we reserve the right to reject any offer to purchase by you at any time. You can cancel the order in accordance with your cancellation rights and/or you return the goods in accordance with our returns policy. If you fail to take such action, we are not obligated to accept any rejection by you of the merchandise after seven days (see our return policy for more details). Your statutory rights are not affected.

PAYMENT

Payment can be made by any of the following methods: Visa, MasterCard, Delta, Electron, Solo, Switch, Maestro.  American Express and Apple Pay. Payment will be debited and cleared from your account at the point at which your order is acknowledged. All credit/debit cardholders are subject to validation checks and authorisation by the issuer of the card. If the issuer of your payment card refuses to pay or does not for any reason authorise payment to Desavery Ltd, we will not be liable for any delay or non-delivery of merchandise. Please note that we retain the legal ownership of all merchandise until full payment has been made by you and received by us. Legal ownership of the merchandise will immediately transfer back to us if we refund any payment for the merchandise to you.

CANCELLATION RIGHTS

Under the distance selling regulations you have the legal right to cancel your order within seven working days from the date of receipt of the goods if you send us a notice of cancellation in writing and return the goods to us in their original, unopened and unused condition. For further details of how to return merchandise please see our Returns section. Your statutory rights are not affected.

PRIVACY POLICY

HOW WE USE YOUR INFORMATION

We are a small company that prides itself on our exclusive relationship with our customers. We use the information you provide us with in order to keep you updated on new products and to learn more about how to satisfy our customer needs and provide a good experience with Desavery Ltd. We are committed to being open and honest about how we use your information. Here is how we currently use your information: - To send you our products - To send you notifications about your order (shipping, order confirmation etc.) - To check in and see how you are getting on with the products, occasionally send a newsletter with product updates, interesting content and company information. - Fraud prevention and detection - Sometimes showing Desavery on other websites that you may visit including social media platforms - To learn about our customers likes and interests so we can deliver even better or new products - When you visit our site, we can see your location, your ip number and the device you are on (but we don’t know who you are or any other details) this is so we can understand how to set up our site so it’s easy to navigate and helps us understand our customers

YOUR PAYMENT INFORMATION

We do not hold your card information. Our store is hosted on Shopify. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SHARING YOUR INFORMATION

We do not sell any of your personal data to any third party companies. If you submit content to Desavery Ltd. (photographs, comments, testimonials) either through this site, in emails to Desavery or on social platforms, you agree that Desavery may use your personal information and this content as permitted under this Privacy Policy, including reproducing the content on the website and in Desavery’s marketing and advertising materials.

STOPPING MARKETING MESSAGES FROM DESAVERY

You can choose to stop receive marketing messages from us at any time. This can be done: · In your account · Clicking the "Unsubscribe" link in your email · Contacting us directly via team@desavery.co.uk We will update your preferences when you tell us about the change. However, please note that it can take a few days for some of our systems to update, so you may receive some marketing messages during this process. This change to your contact preferences will not stop communications regarding any orders you place, such as order confirmation and shipping emails.

THIRD PARTY COOKIES

Occasionally you might see Desavery banners and adverts on other websites and apps to keep you up to date with any news or offers and to show you products which may be of interest to you. Each advertiser uses its own tracking cookies, examples of these are Google AdWords or Google Shopping. We are able to show these adverts and banners to you using a number of digital marketing networks and ad exchanges. We also use different advertising technologies such as pixels, tags, cookies and specific targeting services from some sites and social networks, such as Facebook's Custom Audiences or Pinterest.

CONTACT US

If you have any questions regarding our privacy policy or the way we process your personal data, please contact us and we will be happy to help. You can get in touch with us via email team@desavery.co.uk